This material is a tool that will help you develop conversation and empathy skills. In a conversation, we “toss” words and feelings back and forth. Sometimes someone might be sad or happy, and it’s important to know how to respond. This material teaches us how to respond to what the other person is saying or feeling, showing empathy.

In addition, this material provides us with the opportunity to practice through examples and exercises, identifying emotions, practicing facial expressions and voice tones, and role-playing different situations in which we can show empathy. This practice is very valuable, as it will help us improve our conversation and empathy skills, making our interactions with others more meaningful and rewarding.